Terms of Service

Terms of Use for LINĒIJ™ & www.lineij-atelier.com

 

1. Use Of This Website

This website is owned by LINĒIJ™, and is operated for your personal, non-commercial use and information. Your use of this website is subject to the following terms and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, these terms. If you do not agree with any of the terms, please do not use this website. You are responsible to ensure that your access to this website and material, available on or through it are legal in each jurisdiction in, or through which you access or view www.lineij-atelier.com or such material.

2. Privacy

Our privacy practices are explained in our Privacy Policy, which also governs your visit to this website. Your continued use of this website means that you acknowledge that you have read our Privacy Policy. You agree to be bound by and accept www.lineij-atelier.com terms and conditions. You consent to the use of your personal information by www.lineij-atelier.com in accordance with the terms of, and for the purposes set forth in our “Privacy Policy”, as some may be amended from time to time.

3. Exclusion of Warranties

LINĒIJ™ makes no representation or warranty regarding the functionality, the good working order or condition of this website, its suitability for use, or that its use will be uninterrupted or error-free. LINĒIJ™ does not represent, warrant or undertake that any errors on or relating to this website will be corrected or that any server from which the website is operated is or will be free from viruses or other harmful components. ALL MATERIAL OR INFORMATION ON THIS WEBSITE IS PROVIDED TO YOU “AS IS”, “WITH ALL FAULTS” AND WITHOUT WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED. LINĒIJ™ AND ITS LICENSORS DISCLAIM ALL WARRANTIES OR CONDITIONS, WRITTEN OR ORAL, STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY, DURABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE. These exclusions are in addition to any specific exclusion otherwise provided in these terms and conditions. Because certain federal or provincial laws do not permit the exclusion of certain warranties, these exclusions may not apply to you.

 

4. Limitation of Liability

 

IN NO EVENT SHALL www.lineij-atelier.com, LINĒIJ™ OR ANY OF THEIR AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF THESE ENTITIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Applicable Law

The laws of the State of Louisiana and California will govern these disclaimers, terms and conditions without giving effect to any principles of conflict of law.

 

5. Copyrights and Trademarks

Material on this website, including but not limited to texts, images, illustrations, software, audio clips and video clips, is owned or otherwise provided by LINĒIJ™, and www.lineij-atelier.com does not represent or warrant that such material does not infringe the rights of any other person or entity. The material on this website is protected in United States of America and in other jurisdictions by the Copyright Act and by virtue of the applicable international treaties. Consequently, the material on this website may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, including but not limited to text, audio or video, without the prior written consent of LINĒIJ™ Trademarks, logos and service marks (collectively, “Marks”) displayed on this website are registered or unregistered Marks of LINĒIJ™ or others, are the property of their respective owners, and may not be used without written permission of the owner of such Marks. Nothing in this website is to be interpreted as conferring a right to use the Marks or the material protected by the Copyright Act. 

Notwithstanding the foregoing, LINĒIJ™ authorizes you to make one electronic or paper copy of the information posted on any page of this site provided that the copy is used solely for non-commercial, personal purposes and, in each and every case, provided that any such copy remains protected by all copyright, trademarks, service marks and other proprietary notices and legends contained on such website. This license does not include any resale of this site or its contents; any collection of product listings, descriptions or prices; any other derivative use of this site or its contents; any downloading or copying of information for the benefit of any merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of LINĒIJ™ and its affiliates without express written consent of LINĒIJ™ You may not use any meta tags or any other “hidden text” utilizing LINĒIJ™’s name or trademarks without the express written consent of LINĒIJ™ Any unauthorized use of this site and/or its contents terminates the permission or license granted by LINĒIJ™ and www.lineij-atelier.com.

6. Confidentiality of The Information Transmitted

You acknowledge that information or material which you provide electronically through your access to or usage of this website is not confidential or proprietary; except as may be required under applicable law or pursuant to LINĒIJ™’s privacy policy. You acknowledge that unprotected e-mail communication over the Internet is subject to possible interception, alteration or loss. You represent and warrant that the information or material which you provide electronically to LINĒIJ™ by accessing or using this website does not infringe the rights of any other person or entity. You consent to LINĒIJ™ using that information or material, in whole or in part by any means whatsoever, including reproducing, retransmitting or publishing this information or material or ideas, concepts or other information contained therein for the commercial purposes of LINĒIJ™ or the disclosure of your identity, in accordance with the LINĒIJ™, Privacy Policy.

7. Electronic Communications

When you visit this website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

8. Surveillance

LINĒIJ™ may monitor the access to its website and other activities in relation to its website and may intervene in this regard. However, LINĒIJ™ makes no representation and gives no warranty to that effect. You consent to such surveillance and intervention, if LINĒIJ™ ever decides to do it.

9. Links

Links and references to other websites are provided to you as a convenience only. LINĒIJ™ has not reviewed and does not expressly, or implicitly endorse other websites or any information or material, or the accessibility thereof; via such links, and does not assume any responsibility for any such other websites, information or material posted thereon, or products or services offered thereon. You may not create links from other websites to this website, except if expressly permitted by LINĒIJ™ to obtain permission, contact our “Concierge” by clicking here.

10. Viruses, Etc.

LINĒIJ™ does not represent or warrant that the information or material, including the downloadable software, accessed from or through this website will be uninterrupted or free of errors, defects, viruses or other harmful components, or that any such problems which are discovered will be corrected.

 

11. Damage to Others

You agree not to introduce into or through this website any information or materials which may be harmful to others. Among other things, you agree not to include, knowingly or otherwise, any error or defect in material or information which may, among other things, be a libel, slander, defamation or obscenity, or promote hatred or otherwise give rise to a criminal offence or civil liability on the part of any person, or entity.

12. Reserve of Rights

All rights not expressly granted in these terms are reserved to LINĒIJ™ Nothing contained in these terms shall be construed as conferring by implication, or otherwise any license or right under any copyright, patent, trademark or other intellectual property right of LINĒIJ™ or any other person or entity.

13. Governing Law

This site is controlled and operated by LINĒIJ™ from The United States of America and these terms, this website, any use of this website, and any transaction conducted on or from it shall be governed by the laws of The United States of America applicable therein without reference to principles of conflict of laws. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

14. Dispute Resolution: Injunctive Relief

IT IS IMPORTANT THAT YOU READ THIS ENTIRE SECTION CAREFULLY. THIS SECTION PROVIDES FOR RESOLUTION OF DISPUTES THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY. THE LAWS OF YOUR COUNTRY, PROVINCE OR TERRITORY MAY LIMIT THE ENFORCEABILITY OF MANDATORY ARBITRATION IN THE CONTEXT OF CERTAIN AGREEMENTS WITH CONSUMERS. BY USING THIS SITE YOU AGREE TO THE RESOLUTION OF DISPUTES THROUGH FINAL & BINDING ARBITRATION. IF THIS IS NOT POSSIBLE WHERE YOU RESIDE, ARE VIEWING/USING THIS SITE YOU MUST IMMEDIATELY DISCONTINUE USE OR VIEWING. 

Enforcement and Oversight

LINĒIJ™ has established procedures for periodically verifying implementation of and compliance with the Safe Harbor principles. We conduct an annual self-assessment of our practices with respect to Personal Information to verify that representations we make about our Personal Information privacy practices are true and that related privacy policies have been implemented as represented.

Customers and Employees may file a complaint with LINĒIJ™ in connection with the processing of their Personal Information under the Safe Harbor principles. We will also cooperate with the following dispute resolution bodies to address individual's complaints regarding privacy issues: (i) for Customer complaints, we cooperate with the American Arbitration Association in accordance with its applicable commercial rules; (ii) for complaints concerning our handling of Employee Personal Information, we cooperate with the relevant EU data protection authorities. We will take steps to remedy any issues arising out of a failure to comply with the Safe Harbor principles. Please contact us as specified below to address any complaints regarding our Personal Information practices.

Any complaints or disputes by EU citizens about privacy that cannot be resolved directly with LINĒIJ™, will be resolved through the EU Safe Harbor Dispute Resolution Procedure by the American Arbitration Association at 1633 Broadway, 10th Floor, New York, NY 10019-6708. For more information about Safe Harbor, please visit: www.export.gov/safeharbor

Binding Arbitration

Any dispute, difference, controversy or claim between us or by either of us against the other or the employees, agents, mandataries, officers, directors, successors, assigns or affiliates of the other, arising out of, relating to, or having any connection with, the present terms, this website, any use of this website and any transaction conducted on or from it (whether contractual or extra-contractual, in contract or tort, pursuant to statute or regulation, or otherwise, and whether pre-existing, present or future), including any question regarding negotiation, formation, existence, validity, performance, effects, interpretation, breach, resolution or annulment and further including the applicability or scope of this arbitration clause (hereinafter collectively referred to as “Claims” and each, individually, as a “Claim”) shall be referred to and finally resolved by binding arbitration, to the exclusion of courts of law which Schedule is incorporated into and forms an integral part of these terms. However, before you submit a Claim for arbitration, you must first contact our customer service (CONCIERGE) representatives at 1.504.264.2360, to give us an opportunity to resolve the dispute. Similarly, before LINĒIJ™ takes a dispute to arbitration, we must first attempt to resolve it by contacting you. If the dispute cannot be satisfactorily resolved within thirty (30) days from the date you, or LINĒIJ™ is notified by the other of a dispute, then either party may then initiate the arbitration process. For greater certainty, no recourse may be made by either party to any court or tribunal, whether federal or provincial, or local in respect of any matter whatsoever relating to these terms including, without limitation, any Claim, any arbitration initiated to resolve a Claim, and any arbitration award made in relation to a Claim, except as expressly permitted in these terms or by law. Any award rendered pursuant to the arbitration shall be final and binding on each of the parties and no appeal shall lie from such award. Such award may be rendered enforceable and executory by any court having jurisdiction over the person or the property of the person against whom enforcement of the award is sought. NO CLAIM MAY BE JOINED WITH ANOTHER LAWSUIT, OR IN AN ARBITRATION WITH A DISPUTE OF ANY OTHER PERSON, OR RESOLVED ON A CLASS-WIDE BASIS. THE PARTIES EXPRESSLY AGREE THAT ANY CLAIM THAT IS ARBITRATED PURSUANT TO THESE TERMS SHALL NOT BE CONSOLIDATED WITH ANY OTHER ARBITRAL PROCEEDING FOR ANY REASON. THE ARBITRATOR MAY NOT AWARD DAMAGES THAT ARE BARRED BY THESE TERMS AND MAY NOT AWARD EXEMPLARY OR PUNITIVE DAMAGES OR ATTORNEYS' FEES. YOU AND LINĒIJ™ BOTH WAIVE ANY CLAIMS FOR AN AWARD OF DAMAGES THAT ARE EXCLUDED UNDER THESE TERMS.

Injunctive Relief and Provisional Relief

Notwithstanding the provisions in this Section 14, LINĒIJ™ shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

 

15. Changes To Terms / Severability

LINĒIJ™ may modify, alter or otherwise update the terms applicable to this website from time to time. We will notify you of any such modifications to this website by posting notice of such changes on this website. Following the posting of such changes, your continued use of this site will constitute your acceptance of these terms and other policies, as modified. You will be bound by such changes. If any one of these conditions shall be deemed invalid, void, or for any reason unenforceable, such condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

16. COOKIES

We may use “cookies” to track your preferences and activities on the LINĒIJ™ website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to www.lineij-atelier.com more efficient. Cookies may store a variety of information, including, the number of times that you access a site, your registration information and the number of times that you view a particular page or other item on www.lineij-atelier.com. The use of cookies is a common practice adopted by most sites to better serve their clients. Most browsers are designed to accept cookies, but they can be modified to block cookies; see your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the website’s functions will not be available, and the user will lose some of the benefits of www.lineij-atelier.com

17. No Waiver

The failure of LINĒIJ™ to enforce any provisions of these terms, or to respond to a breach by you or any third party of these terms shall not in any way waive the right of LINĒIJ™,  to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.

18. ENTIRE AGREEMENT

These terms, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and LINĒIJ™ with respect to the use of this website. Any transaction conducted on or from this website and its contents, supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing, or by LINĒIJ™.  Making such amendments or modifications available to it pursuant to the terms hereof.

19. Termination

LINĒIJ™ reserves the right, at its sole discretion, to terminate your access to all or any part of this site, with or without notice.

20. Headings

The headings used herein are inserted for convenience of reference only. They do not affect the construction or interpretation of the terms and conditions herein.

21. English Language

The primary language for this site is English. You expressly agree that these terms and all ancillary documents be drafted solely in English.

22. Purchasing Eligibility 

Making a purchase on www.lineij-atelier.com and at LINĒIJ™ events is dependent on you providing your personal details, such as a real name, address, telephone number, email address, and any additional information we may need to process, fulfill, and complete your order. You will also be required to provide valid and correct payment details, which you confirm are current and are represented by you, the person you name in your billing information. www.lineij-atelier.com is only available to those who meet the LINĒIJ™ terms of eligibility, who have been issued a valid credit card by a bank acceptable to LINĒIJ™ and who have authorized LINĒIJ™ to process a charge on their credit card in the amount of the total purchase price for the merchandise which they purchase.

By purchasing merchandise on www.lineij-atelier.com, you are authorizing us to perform credit checks and where we feel necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

You also agree that we may use your personal information to conduct anti-fraud checks; your personal information may be disclosed to a fraud prevention agency who may keep a record of that information. Please see our Privacy Policy for more information on how we use your data.

Additional Costs

 

www.lineij-atelier.com, LINĒIJ™ and its affiliates are not responsible for additional costs associated with taxes, VAT, duties, and or/ but not limited to customs charges imposed by your home country – or the country where products are shipped.

 

Consumer Responsibility for Import & Export of Exotic Materials/Skins

As the consumer it is your responsibility, and duty to check the importing/exporting requirements in your home country, to be sure you comply with those regulations before placing your order with us. If a CITES certificate is required to ship your order from the United States, or any other origination point we will provide one. CITES Certificates can take between 45-90 days to acquire from the U.S. Fish and Wildlife Service (we always lean more towards 90 days) and are an additional $100.  When making your purchase it is your responsibility to plan accordingly so that you receive your products in a timely manner.  https://www.cites.org/eng/disc/parties/index.php

California Residents

Unfortunately due to the following statue, you will not be able to purchase items made of python at trunk shows in your area.  Your purchases can only be made on our site www.lineij-atelier.com which is based in New Orleans, and will mail it to 90210 and neighboring ZIP codes. It's legal to bring your own python across state lines, as long as you don't plan to sell it.

California Law 

653o. (a) It is unlawful to import into this state for commercial purposes, to possess with intent to sell, or to sell within the state, the dead body, or any part or product thereof, of any alligator, crocodile, polar bear, leopard, ocelot, tiger, cheetah, jaguar, sable antelope, wolf (Canis lupus), zebra, whale, cobra, python, sea turtle, colobus monkey, kangaroo, vicuna, sea otter, free-roaming feral horse, dolphin or porpoise (Delphinidae), Spanish lynx, or elephant. Any person who violates any provision of this section is guilty of a misdemeanor and shall be subject to a fine of not less than one thousand dollars ($1,000) and not to exceed five thousand dollars ($5,000) or imprisonment in the county jail for not to exceed six months, or both such fine and imprisonment, for each violation. (b) The prohibitions against importation for commercial purposes, possession with intent to sell, and sale of the species listed in this section are severable. A finding of the invalidity of any one or more prohibitions shall not affect the validity of any remaining prohibitions.

 

23. Orders

All orders placed on www.lineij-atelier.com are subject to product availability and to our acceptance of the order. Items in your shopping cart are not reserved and can be purchased by other customers.

 

24. Order Acceptance

Acceptance of your order occurs when you receive a shipping confirmation email, outlined with a shipping provider and tracking number. The email you receive immediately after placing your order, acknowledging the details of your order, does not confirm the acceptance of your order. Once we ship the goods to you and you have been charged, the sale contract between you, LINĒIJ™, and www.lineij-atelier.com will be complete. At any time before shipping your order, we reserve the right to not accept your order for reasons we deem appropriate, such as unsuccessfully authorizing a payment, verifying shipping/billing addresses, or other circumstances.

Bespoke Order Policy

Bespoke goods are any goods specifically personalized and/or tailored to your specifications. Orders for bespoke goods cannot be cancelled or changed [once work has started on them]. Bespoke goods delivered as described and are in good condition may not be refunded. We reserve the right to charge for re-posting of bespoke goods returned in error. There are no cash or other monetary refunds for bespoke items.  Only website credit will be issued once. 

LINĒIJ™ and www.lineij-atelier.com are not responsible for customer generated mistakes, errors or defects including spelling, color selection, finishes, hardware, typographical or grammar errors; order quantity, or other ordering errors. To prevent these errors from happening, please review your order carefully before submitting.

Faulty goods will be rectified free of charge. Any problems with your bespoke order must be reported to us within 7 days of receipt of good(s). Please e-mail bespoke@lineij-atelier.com, who will contact you in regards to the fault and how to return the goods. Each item purchased can only be exchanged once.

Payment must be made in full upon placing the order. Order fulfillment time will vary based on the type of products ordered, type of customization, and the number of items ordered. Bespoke items require 4 – 10 weeks before shipping. 

Any cancellation or change to the order is to be received within 5 days of the order being placed. Failure to comply with this will result in a 50% charge or the full value. From 6-10 days after order 75% of the full order. After 10 days 100% of full order. Before commencing a bespoke order our concierge will contact you to ensure your order is correct, and wait for you to respond before starting your order. 

*Bespoke items are not eligible for site credit, are non-refundable and non-exchangeable.*

Repair Policy

We will repair current and previous season accessories purchased from LINĒIJ™ and www.lineij-atelier.com.  Current collection handbags will be repaired free of charge if the repair is deemed the fault of LINĒIJ™.  All other repairs will be chargeable. Charges will be accessed once LINĒIJ™ receives the item(s). No repairs will be done until email consent is verified and payment is received.

All handbags that are returned to LINĒIJ™ usually take approximately 6-8 weeks to repair, but may take longer, depending on the nature of the repair. You are responsible for shipping costs associated with any and all repairs that are not the fault of LINĒIJ™.

LINĒIJ™ is unable to repair damage caused by everyday wear and tear.

 

24. Payment

We accept Visa, MasterCard, and American Express. Your order will be charged once we have shipped your goods. If your order contains multiple items, we will only charge you for the items we ship. Items that may have gone out of stock but were on your order will be charged when they are dispatched. By entering credit card information onto www.lineij-atelier.com, you are confirming that the information you provide is valid and is authorized by the holder of the card (you) to be used. If the issuer of your payment card refuses to authorize your transaction, LINĒIJ™ is not liable for any delays in shipping or non-delivery.

We take reasonable care to make www.lineij-atelier.com secure. All credit/debit card transactions on this site are processed using PayPal and Stripe - a secure online payment gateway that encrypts your card details in a secure host environment. We take considerable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from www.lineij-atelier.com.

25. Product Pricing

Prices shown on www.lineij-atelier.com are automatically defaulted based on your location. LINĒIJ™ deals in USD, CND, EUR, YEN, and GBP. All prices shown on the website are excluded of taxes, duties and shipping. Currency exchange rates on product prices are determined daily and these prices are subject to change depending on the fluctuation of currency exchange rates.

If the country you are purchasing from is served as DDP, you will incur the relevant import duty and tax, which is included in the final purchase price. If purchasing from a country served as DDU, you will be charged for the items you are purchasing and their shipping costs only. The subsequent duties and tax will be invoiced to you directly by UPS or an import broker appointed to you. You may want to contact a local customs authority office to determine a landed cost price prior to completing your order.

 

26. Sale Price Adjustment Policy

LINĒIJ™ will offer price adjustments on first markdowns only. If an item has been reduced from its full price within seven days of your purchase date, we will credit you the difference in the original form of payment. A price adjustment request must be made to our concierge within the appropriate time frame by clicking here.

Please be aware that the exact style and size of an item must be available for purchase at the time your request is made before any adjustment in the sale price can be approved. We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down.

 

27. GIFT CARDS

No additional fees on the sale of LINĒIJ™ gift cards, and they do not expire. Gift cards are redeemable towards all merchandise on the LINĒIJ™ site. LINĒIJ™ gift cards are non-transferrable and cannot be refunded or redeemed for cash. For gift card payments where the order total is less than the value of the gift card, the remaining balance will be credited to your account to use against future orders. The balance of your gift card can be checked at any time via your ‘My Account’ page. If your order total exceeds the value of the gift card, you must pay the remaining balance by credit card. For returns that were purchased using a gift card, the balance will be credited to your account as a store credit to use against future purchases. Your store credit can be checked at any time via your ‘My Account’ page. All applicable sales tax, duties, and shipping are applied to purchases made using a gift card. LINĒIJ™ is not responsible for lost, stolen, destroyed, or unauthorized use of gift cards; we reserve the right to cancel a gift card should we deem it necessary.

 

Virtual Gift Cards 

Virtual LINĒIJ™ gift cards will be e-mailed to the recipient once the full order has been processed and payment has been taken. A copy will also be sent to the sender as confirmation of dispatch.

LINĒIJ™ is not liable for the delivery of a Virtual Gift Card to an incorrect or non-existent email address; this is the sole responsibility of the purchaser.

*Promotion codes cannot be applied to the purchase of Gift Cards.*

 

28. Insurance & Delivery

Your package will be insured by LINĒIJ™ from the moment it ships from our facilities until the time it is delivered to the specified delivery address. Upon receiving your package, responsibility for your goods is passed onto you. For orders that are not being delivered to you, such as a gift package, delivery and fulfillment by LINĒIJ™, and responsibility will then transfer the person receiving the gift.

 

29. Exchanges & Returns

 

If you cancel your order before the shipping of any goods your money will be refunded and the goods will not be delivered. All products offered on www.lineij-atelier.com and LINĒIJ™ are hand crafted, as a result www.lineij-atelier.com and LINĒIJ™, does not offer cash refunds on any of its products – item(s) can be returned for website credit, or each item purchased can be exchanged once.

To ensure that you are completely satisfied with your purchase, you can ONLY exchange merchandise to LINĒIJ™ and www.lineij-atelier.com within two weeks (14 days) of the original purchase date. In cases where a CITES Certificate is needed, the exchange period will be two weeks (14 days) from the date the recipient and or customer receives the item(s). 

All sale, bespoke, and limited edition items are final sale, and cannot be exchanged for any reason. All merchandise must be accompanied by the original sales receipt and must be in perfect, saleable condition with the original tag attached. Refunds will be applied to the original payment method.

LINĒIJ™ will not issue a refund for merchandise that does not meet the above conditions. Merchandise that has been worn, used, altered or damaged will be denied. If your returned merchandise is not accepted, for reasons we deem appropriate, you will be notified via email to the email address you provided during checkout. Within two weeks (14 days) of being notified that you are not entitled to a refund, you will have the ability to request that your merchandise be shipped back to you in the condition that it was received by our customer service, at your own cost. You have two weeks (14 days) to reply with a written request for the return of your merchandise, in which you must agree to pay for return shipping and specify the method of payment for this service. If this is not done within two weeks (14 days), you are authorizing LINĒIJ™ to dispose of such merchandise.

All shipping charges incurred by purchasing an item online are non-refundable. LINĒIJ™ does not accept returns of merchandise that were not purchased online. All sales at pop-up stores, trunk shows, as well as any and all special events are final – there are no returns and or exchanges offered. 

 

 

30. Defective Goods

Goods are ONLY considered defective if they are received damaged and www.lineij-atelier.com is notified within 7 days of the items being received by the end user.  Items that are damaged as a result of normal wear and tear are not considered to be faulty.

If you would like to exchange a faulty item, please be aware that we can only replace it for the same product in the same size and color, subject to availability. Where possible, we will offer to repair faulty items.

31. Color, Texture, Grain & Other Variances

We try our best to display product colors on www.lineij-atelier.com as accurately as possible; however, we cannot guarantee that your computer, tablet, or phone monitor will display the color accurately. Please keep in mind is that leather and other exotic materials are natural products. Each hide is just as unique as your fingerprints. The color, texture, and markings vary from hide to hide and even within a single hide. It is not unusual to see color differences, grain changes, and even scars can be seen on some products. Since all of our leathers and exotic skins are byproducts of the food industry, they are in the open with nature.  As a result cattle horns, insect bites, Scratches, nicks, scares, brands, other variances due to age and sun may leave visible scars. LINĒIJ™ and will not exchange items due to the naturally occurring variances.

 

32. Errors and Inaccuracies

We strive to provide complete, accurate and up-to-date information on www.lineij-atelier.com. Unfortunately, we are not able to ensure that www.lineij-atelier.com is completely free of human or technological errors. This Site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, omissions or inaccuracies. This includes, but is not limited to making corrections after an order has been submitted - and to change or update information at any time without prior notice.

Repairs

We offer repairs to items on a case by case basis for a nominal fee, which must be paid in full before the work is started.

 

33. No Confidentiality

Except for information necessary to place an order, any comments, suggestions, ideas or other submissions sent to us will be deemed non-confidential, and shall be the property of LINĒIJ™, including worldwide rights in all intellectual properties.

 

34. Information about You & Your Visits To www.lineij-atelier.com

We process information about you in accordance with our Privacy policy. By using www.lineij-atelier.com, you consent to such processing and you warrant that all data provided by you is accurate.

 

35. Linking to www.lineij-atelier.com

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. www.lineij-atelier.com must not be framed on any other site, nor may you create a link to any part of www.lineij-atelier.com other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in these Terms of Use. If you wish to make any use of material on www.lineij-atelier.com other than that set out above, please address your request to our concierge by clicking here.

 

36. Links From www.lineij-atelier.com

Where www.lineij-atelier.com contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

 

37. Website Content Variations

We may revise these “Terms of Use” at any time by amending this page. You are expected to check this page from time to time to take notice of any and all changes made, as a visitor and user of www.lineij-atelier.com you are bound to all usage terms listed on www.lineij-atelier.com. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on www.lineij-atelier.com. Should you fail to check this www.lineij-atelier.com and LINĒIJ™ are not held responsible for any financial or non-financial incidents.

 

38. Social Media & Website Contest Terms 

Entrants can only win one contest every per calendar year. All contest conducted by 
LINĒIJ™ are open to adults aged 18 or over, except for employees LINĒIJ™ and, 
www.lineij-atelier.com, their families, agencies and or anyone else associated with 
LINĒIJ™, its vendors, affiliates, or www.lineij-atelier.com. No purchase necessary
No Entry Fee or obligation necessary to play and or win. To enter you must complete 
the task(s) listed on Instagram, Facebook, Pinterest, Twitter, and or 
www.lineij-atelier.com. By entering any and all contests conducted by LINĒIJ™ you 
agree to all of the following terms and conditions. Contest are open only to adults 
aged 18 or over, except for employees LINĒIJ™ and, www.lineij-atelier.com, their 
families, agencies and or anyone else associated with LINĒIJ™, its vendors, affiliates, or 
www.lineij-atelier.com.
If the Prize is not claimed within 3 days of the winner being notified, LINĒIJ™ reserves 
the right to award the Prize to an alternative winner. 
Prizes are non-transferable, non-refundable and non-negotiable. There is no cash 
alternative. LINĒIJ™ reserves the right to substitute the Prize for one of its choosing 
which has a value the same or greater than the original prize in the event of 
circumstances outside of its control. 
By entering the contests, the winner agrees to participate in such promotional activity 
and material as LINĒIJ™ may require. 
Winner’s details will be available for 1 month after the draw by sending a 
self-addressed envelope to LINĒIJ™, with c/o Launching LINĒIJ™to the address 
below. 
LINĒIJ™
Legal Department
5838 West Deer Park Blvd.
New Orleans, LA 70127 
LINĒIJ™ reserves the right to (i) Cancel this Prize Draw, (ii) cancel or refuse any 
individual’s entry and (iii) amend these terms and conditions (and will use reasonable 
endeavors to notify changes to entrants and potential entrants). 
These terms and conditions shall be governed by the laws of The United States of 
America applicable therein without reference to principles of conflict of laws. The 
application of the United Nations Convention on Contracts for the International Sale of 
Goods is expressly excluded. 
Promoter: LINĒIJ™ registered company 5838 West Deer Park Blvd.
New Orleans, LA 70127 

 

 

California Transparency Act

 

LINĒIJ™ supports the goals of the California Transparency in Supply Chains Act of 2010 (“Act”) and strives to be a model example of human rights and fair labor practices throughout its business activities.


LINĒIJ™ chooses the best vendors in its field – those who lead not only in terms of the quality of their products, and or services but also by way of their social and environmental approaches. To this end, LINĒIJ™ chooses its suppliers based upon both their ethics and integrity in their business dealings, as well as the social and environmental principles by which they operate.

The implementation of the Act presents the opportunity for LINĒIJ™ to reaffirm its commitment to enforcing measures that fight against slavery and human trafficking. As a responsible corporate actor, LINĒIJ™ has long since integrated standards of the Act into its daily business. LINĒIJ™’s actions in this area include the following

 

Verification of Requirements for Suppliers

LINĒIJ™ has implemented LINĒIJ™ Code of Good Conduct (“Code”) for its suppliers. The Code sets forth and establishes non-negotiable minimum standards for LINĒIJ™’s suppliers in the areas of health and safety, labor standards, business integrity and the environment. In addition, LINĒIJ™ may conduct third-party supplier audits, described below, in order to verify that its suppliers are complying with these minimum standards.

More information can be found at: www.sa-intl.org and www.pactemondial.org, which set forth the standards which LINĒIJ™ has incorporated into its Code.

 

Supplier Audits

LINĒIJ™ audits suppliers that, based upon an analysis of the volume of the supplier’s business and the risk of abuses in the country in which the supplier is located, pose a high risk of working condition violations. LINĒIJ™ conducts both announced, & unannounced site visits. These audits are conducted to insure that suppliers are compliant with Social Accountability International’s SA8000 standards, an international standardized code of conduct for improving working conditions around the world, and are compliant with the Code.


Certification of Supplier Compliance

LINĒIJ™ requires its suppliers to sign and to adhere to the Code.

 

Maintaining Accountability

In the event LINĒIJ™ becomes aware of any actions or conditions not in compliance with its Code, LINĒIJ™ reserves the right to demand corrective measures.

LINĒIJ™ reserves the right to terminate an agreement with any supplier who does not comply with the Code. 

 

 

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